My wife purchased this cooker for me for Christmas three years ago when I was working on the road. I had been a gas man for years and had converted to charcoal with great success and enjoyment. I built a UDS smoker and was really getting into the slow smoking with better temp control. Then my son ratted on me and told my wife that I had been drooling over a Yoder Pellet Grill. She surprised me to say the least as I would have never bought this unit myself. I've had several cars that cost less than this smoker! Wow. In person, this grill is build by people that love their job. The smoke flavor compared to a Weber kettle is more delicate than harsh. Temperatures are very even across the grill with warmer sides within an inch of the body of the grill. Being able to start it in two minutes and get to cooking in ten is very handy. Being able to run downtown without worrying about the temp is awesome. I've had it get a little lower than where I had set it, but not by more than 15 degrees. It has great reliability in any weather. We live in northern Montana and this thing just does what you want it to do. Great for making jerky, slow smoke, grilling, and baking. Wood fired cookies are one of our favorites. I've smoked cheese on it during the dead of winter at -15 degrees. Bacon...wow. If you have never had slow smoked bacon I feel sorry for you. Don't worry about not liking this unit after the purchase. I've thanked my wife more times than I can remember and I've received just as many compliments back from everyone who has sampled the food. Great job Yoder!
A pellet smoker with a primary cooking area of 500 square inches should be sufficient for an average-sized family who wants to have the occasional cookout. If you’re cooking for yourself or a couple, tailgating, or camping, we recommend going for smaller units. It all depends on your needs, keep in mind that bigger doesn’t always mean better. You don’t want to be paying extra money for space you won’t use at all.
As far as size goes, bigger is usually better when it comes to pellet grills. A large hopper means a longer time you can cook without needing to refill your fuel source. A bigger grill size means more room for a variety of meats or side dishes. Look for at least 700 sq inches of cooking space (that can include the upper rack as well – remember, pellet grills work like convection ovens.)

I also was a certified KCBS judge but never judged at an event. Their judging system was flawed in my opinion because if you truly follow their system it is possible that them best tasting piece of meat might not win. In cutting horses (not a judge but read all the rules as I showed a fair amount back then) you were always supposed to judge the best overall horse to win. I asked about leaving a process to make sure the piece of meat you feel is best to win and was told absolutely not you have to judge presentation points, tender points & etc. and not place based on your opinion of the best piece of meat! Not that KCBS is a bad organization, it’s rules didn’t fit my thought process. Passed their class and got the t-shirt just never agreed, was always a spectator.
What are your thoughts about the Kalamazoo hybrid grills? From what I’ve found online, you have the choice of gas, charcoal and wood for cooking or combinations of all. I have no first hand experience with Kalamazoo but it seems very versatile? At the moment after a month of researching, I’m leaning towards a Mac/Yoder or a Webber spirit & egg or a Memphis….so in other words, I’m no closer to a decision than when I started. I currently have a 9 yr old treager that won’t break, seriously, I’ve only repainted once with rustolium….dang thing won’t break so I can get a new toy. I sear in a skillet in the kitchen. My treager has the smoke/med/high switch and I want more control, I’ve maxed what I can do and it’s a challenge in cold weather and wind but it was a great start when they were made to last, more than got my money’s worth. I cook at all levels from smoking to grilling. I do love pellets and don’t want an egg but enjoy the food as much as the process of preparing it. Ok probably to much info but money aside, will you list your recommendations of what you think is best for me?
Yes, no one likes to read the instruction manual. But there are many advantages of learning the specifics of your grill and reading the manual is key. Generally, you should not use water to clean your pellet smoker, so keep your hose pipe far away. These smokers have digital controllers, a motorized auger, a fan and an igniter rod for the fire pot. These parts will get destroyed if they come into contact with water. You should gently dry scrub the dirt off these parts, making sure not to disassemble any parts. Cleaning the thermostat will also prove to be essential; otherwise, it may read internal temperatures inaccurately.
If you have faced or currently face the problem with common things like pellet feed jamming or wear and tear of your smoker, then replacing the exact component will solve your problem. Thus, without changing your whole smoker you can continue with some $40 – $50 changes. It might seem complicated for you if you face a problem with your digital control system. Adding the element of professional knowledge will help tremendously. Solving problem with $150 is much better than spending $500, right?
Kevin, appreciate your reviews and insights. I am currently looking for my first pellet cooker which will be primarily used for camping, therefore I will likely purchase a portable unit. Your review on the GMG Davy Crocket answered some questions for me. I was initially contemplating the Traeger Junior Elite and GMG Davy Crocket, but after doing some homework I’m now considering the Rec Tec Mini as well. I can purchase the Traeger and GMG now for $350 and the Rec Tec for $500. My dilemma is that I (like many others) take very good care of my gear/equipment, so whatever I purchase, I expect to get a great deal of use out of. With that said, making the wrong decision could be a 7-10 year mistake. There are aspects of each that I like, I guess my question is whether spending another $150 on the Rec Tec, in your opinion, would be worth it to you? I understand if you would rather stay away from specific recommendations, and if that is the case, any other thoughts you have would be appreciated.
Thank you so much for the kind words! I think you would be very happy with a smaller pellet grill / smoker. The wording changes depending on how you are using the device. For instance, if you are cooking at low temperatures you will get a stronger smoke profile then if you burn a pellet smoker / grill at its higher temperature range. One thing you could do for steaks is cook them at the higher range thus being able to get a sear much like you would on a direct heated Grill service, for instance on your Weber. Another option would be to cook the steak in the reverse see your method, by bringing it up to temperature at a lower smoker setting and adding some smoke flavoring that way, then removing it and bringing the smoker up to its higher settings so you can finish off the steak with some of the effect you would achieve on direct flame. I normally do this by bringing the steaks up to about 15 degrees below where I want them to finish. Then, I finish them off at the higher temperature to where they are about 5 degrees below my target. This usually means a few minutes on each side but I use a Thermapen to be sure.
As you could probably guess from the name of these smokers, they run by burning wooden pellets. Typically, a pellet smoker comes with a hopper on the side where the pellets are added. When you turn on the smoker, pellets will move from a hopper to a burn pot where they will be burned and the smoke will be diffused by a fan. A thermostat measures the temperature of the grill and determines how many pellets to burn while keeping a consistent temperature.
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Second, you’ll have to figure out what BBQ pellets you want to use. There are many different brands, blends, and mixes to choose from, and you’ll likely want to do some side by side testing to see what you like best on what meats. My very good friend and BBQ buddy Shane Draper really likes to make his own blends  – using different woods in different proportions depending on what he’s cooking.
This unit will not let even a single pellet go to waste. No need of worrying whether you’re out of pellets or not. You can carry pellets at a maximum of 20 pounds, with the digital thermostat ensuring the pellets are being used properly. This saves you loads of cash and gives you smoking food simultaneously without wasting time in refilling pellets.

Pellets are made from different woods, each of which imparts a distinctive flavor to the meat. Hickory, oak, maple, alder, apple, cherry, hazelnut, peach, and mesquite are among the flavors available. For more about pellets, read my article, The Science of Wood. There is a pretty good forum for people who have pellet cookers at PelletSmoking.com and of course our Pitmaster Club has a lively discussion on them with many active users.
Less smoke and less heat – Pellet burners do not produce a strong smokey flavor like stick burners, for example. As we mentioned earlier, they also do not reach the same high temperatures as other types of grills, so you cannot expect great sear marks either. Some model like the Camp Chef PG24 Deluxe let you get around this by purchasing a sear grill attachment.

I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
I’m not sure of the dates on the above replies, its now Oct.2017, and I’ve had enough of the Bradley dig. smoker. I live on Long Island NY and the Bradley has trouble getting up to and holding temp. I’ve added a PID to it but have decided to take it up a level. I’ve done a bunch of research and I’m leaning toward the Yoder 640 with Comp. cart. unless you take me out of it. What would you be spending your money on today? I did buy a book though your site, I hope that helps.

From among these 65 products, we have selected the top class pellet smokers out there shortlisting 18 of the best candidates. Then, we have conducted a secondary research and compared their features against each other to find the best 10. Finally, we have compiled this review list of top 10 best rated pellet smokers considering their features, reviews, ratings, review frequencies and how great they were when we tested them out during BBQ parties.
So that brings me to the one thing I have learned in all this that I basically read when I was getting started. One of the biggest keys is “Temperature Control”! If you want consistent food make sure you get that under control. It is the key to solid consistent food! Once you get your food consistent you can experiment with a lot of other things. But if you can’t get that down, you will always be looking for another magic bullet. The number one magic is temperature!
There are several types of grills and these are charcoal, gas, wood, electric smokers, open fire grill, and pellet grill. Each of them offers different benefits. In terms of comparison, pellet grill is still superior because it is the combination of all such grills. You can use it to smoke that way charcoal grill does. You enjoy the wood flavor of wood grill using pellets, and it is also electrically and electronically-operated.
Remote Accessibility: This level of control and observing is critical on the grounds that the container does not generally sustain the pellets into the wood screw accurately and the fire in the firepot can go out. The Davy Crockett will tell you that the container is not sustaining wood pellets and that the temperature is dropping. The Davy Crockett application will reveal to you something isn’t right.
One option is to put a griddle or a frying pan on the grill, high heat, get it blistering hot, add just a little oil to prevent stickling, and sear by conduction on the metal. It should only take two to three minutes per side. This is a good technique for reverse seared meats. You start them indirect, low and slow, with a little smoke, and then Maillard the outside in a hot pan or on a griddle. No, it's not cheating. It's making food better.
Use of the P settings in smoke mode is easy to understand. But one can also use them as a dual function feature in cook mode. Remember, in cook mode the auger idles when the temperature is correct, but the P settings continue to function in idle mode. Ortech recommends the P2 setting as the default idle rate in cook mode. However, as one gains experience, the P settings can be used to improve the grills performance. For example, when using high temperature settings, select P1 or P0 to reduce auger off time and maintain strong, steady heat. If you have trouble hitting low temperatures on a sweltering day, increase the P setting to increase auger off time. It does not have a significant effect on smoke production. The basic rule remains: Low heat = more smoke, high heat = less smoke.

It's true that even the entry-level models of pellet smokers are a bit pricey. But I've never met an unhappy pellet smoker owner, even if they paid a few hundred bucks more than the cost of their neighbor's grill. And manufacturers are rising to meet increased consumer demand, with more selections, more features, and more competitive pricing. While many folks struggle trying to get cheap offset and bullet smokers to work, with a pellet smoker, it's easy to make the best smoked ribs, brisket, and pulled pork in the neighborhood.


Something you may not have read in other Pellet smoker reviews is that there are two key concerns: flavor and fuel consumption. As previously stated, pellet smokers are not known for producing a strong smoke flavor, no matter what pellets you use. Though, some brands can be more pronounced than others. Hardwood pellets provide longer overall burn times per pound than fruit wood pellets. 1oo percent fruit wood pellets will also be more expensive on average. So, if you want to do a pellet smoker cook using 100 percent cherry wood pellets, you’re going to use more fuel than you would with a cherry/hardwood blend, and it’s going to cost you more as well on average.
Today, all serious players in the pellet smoker market have switched to digital thermostatic controllers that dictate pellet-feed commands based on a temperature sensor inside the cooking box. Just like with the oven in your kitchen, you set the desired cooking temperature, and the heating system kicks on and off to maintain that set point. An LED display shows your set temp, and most models allow you to toggle between set temp and actual temp readings from the internal thermostat. Actual temperatures will fluctuate a bit as the controller switches on and off to hover around your set temp, but many sophisticated touch-pad controllers can maintain tighter tolerances than your indoor oven. Some pellet controllers also have integrated probes that let you monitor the internal temperature of whatever you're smoking. Wireless remote control and monitoring from your smartphone or tablet are also increasingly common. (You can learn more about pellet smokers on AmazingRibs.com.)
As you can see in this selection of pellet grill reviews, the act of heating pellets and generating smoke in any pellet smoker is pretty much the same. Yes, some pellet grills use thicker metal, have better thermostats, air flow, racks, drip flow, etc. But the ask any professional BBQ cooker who uses a pellet grill, and they’ll tell you that the quality of your smoke really does come down to the pellets themselves. Here’s what one very astute BBQ pro had to say over at the Pellet Smoke Ring:

I always encourage consumers to get to know a little bit about a brand and company before purchasing a product from them. What differentiates a smart consumer from a consumer is preparedness. Get to know about the company history, its commitment to consumers, its consumer service, after-sales services and warranty. It is also a great idea if you can go through consumer ratings and reports the company’s pellet grill review before buying it. Do not just fall for intelligent marketing and chic packaging. Get you facts checked; remember it is your hard earned money on the line.


In my experience, running Traeger pellets, the grill has functionally three temperature settings;  1) Off. This is self explanatory. Looks very pretty on a picnic table in the campground or on your patio table.  2) Hot and Smoky. Wide temperature swings, over-fueling, massive smoke followed by high temps. The controller gets into a "correction induced oscillation" of ever wider swings in temp potentially resulting in either Ler or Her shut downs.  3) Very, Very Hot. This is the high setting where it will run 500+ temps and gets the deflector/drip pan very hot even with the lid open. Burner sounds awesome in Open Lid Mode. Very Macho.
A pellet grill often comes with many facilities that are usually not available on any other grilling appliances. One of them is its temperature control and settings. This is a huge advantage for inexperienced cooks who do not have the understanding and years of experience of pit masters who know how to cook different foods on different temperatures. This also means that you do not have to fiddle and fidget around with the heat every 2 minutes after slapping on the steak on to the grills.

These food grade wood pellets contain only the best and the pure compressed sawdust from hardwood and are sometimes added with natural vegetable oils, perfectly safe and healthy for your food. However, the carbon in the soot and ashes that fly off the firebox can get embedded into the body of the food, which can get inside your body. The good news is problems such as these can be easily avoided if you can keep your smoker clean. 

While the Traeger Lil-Tex does offer similar features as our top pick, such as a digital LED temperature control system and an auto-dispensing auger, there was one missing feature which we thought was necessary. This product has a smaller grilling area and lacks a removable upper rack, which gives you less grilling and prep space. I should mention that the unit does come in a bigger 700 square inch version for $200 more, as well as a smaller version that costs less. If this smoker is too big or too small for you, there are always other options available. Compared to our top pick, it’s also more expensive despite offering similar specs. Aside from that, this is a very efficient and reliable smoker – might even have been the best if our top pick wasn’t available on the market.
I had heard about Traeger from a friend who was at a conference where the catering was done on one of the commercial units. He had said the food the it made was mind blowing, and on a late night impulse buy I decided to purchase this from Amazon - as an open box/scratch and dent for about $800.There are some less expensive grills available, I have never owned them so I can't comment on them. i started to get a little buyers remorse with all the negative reviews this grill had received, but decided to give it a fair shot. It arrived quickly not by UPS but from trucking company. Despite being listed as damaged box/open box it was well packaged no damage. Assembly took 30 min by just me, assembly tools were included. Stood it up off the floor and filled the hopper with mesquite and followed break in procedure listed to cook off any manufacturing oil etc. Let it cool retired it once more to make sure it was seasoned let it cool again and was ready to go. I purchased an IGrill wireless thermometer to go with it which I would recommend also. I signed up to the Traeger recipe sight and they send a recipe every few days, and you can browse the website for some inspiration. Since I have owned this I have gone thru about 3 bags of pellets including alder mesquite and hickory. I have grilled Trout ( the smoked trout dip list on the website was amazing) as well as trout fillets, Salmon, Haddock, Ribs, Brisket, Pulled Pork x 3 and 2 prime ribs and 2 loafs of bread Jerkey ( smoking now) butternut squash etc etc . All the food I can only say is mind-blowing - enough so that 4 of my friends have purchased the smaller Traeger's for themselves. It has all been incredibly easy - just season, set the temp put the food on and the temp probes in and forget it- the wireless I grill continually upgrades my phone so I can keep working inside and not have to worry. It has never failed to light, caught on fire, overheated or preformed to anything other perfection for me. I can't speak for all the other negative reviews but I have had nothing but success with this, the Weber propane I own hasn't been touched is just taking up space it can't compare to this thing. Its a big purchase at close to 1k but is incredibly versatile I can't speak about customer service response because I haven't needed them, but if you are concerned I would call the headquarters and see how hard it is to get someone on the phone. The Temp probe is off by a few degrees compared to my Igrill reading but the grill has no trouble maintaining a narrow temp window if you keep the lid closed and don't F%$k with it . Most important it has bought back some passion to cooking, and made me want to try new things which is priceless.
Due to having such features and being the best Lousiana Grills Product, the Louisiana Grills LG Pellet Grill 1100 could not escape our vigilant gaze when we did our research. However, it had some shortcomings, mainly due to its build and price that did not allow it to make it into our pellet smoker review. Regardless, we could compare it with some of our products that it had tied with. But as always, we could only choose the top 10 products for this review and this had to go. Regardless, this still is a great product, worth mentioning.
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Regarding your question about a decrease in smoke flavor when using the pellet grill / smoker, I do believe you will experience a little bit of a drop off. This said, many people find the flavor from pellet grills / movers to be adequate. If you require a stronger smoke profile, you can always use one of the tube smokers that sits inside of the cooking chamber.

The real innovative feature of this monster pellet grills is that with it can be divided into two independent grills or opened up into one that can accommodate a whole hog (though a rather small one). The best part of this is that it can be a 600 square inch pellet grill when it needs to be or a 1,200 square inch grill when it has to be. For the person who might need to do a lot of cooking once in a while, this is a very good option. With two pellet controllers, mounted on opposite ends this pellet grills has all the versatility imaginable.


One other thing to know about the wonder of pellet grills is that they come with pellet hoppers, varying in capacity from brand to brand, that accommodates and use the pellets you put it accordingly and automatically as per the heat setting, eliminating the need to refill the hopper manually so frequently. So throw on some lamb ribs on to those hot grills, and go enjoy some cold beer while the pellet grill does the rest for you! 
The small burn pot is covered with a large deflector plate that absorbs the heat and spreads it out below the cooking surface making them essentially wood-fired convection ovens. Flare-ups are a thing of the past. You need to keep the plate clean because it is right below the food and if you leave sauce and grease on there, it can smolder and leave soot on your food. Carbon buildup will also diminish its heat transmission.
Auger Making Weight Noises: It’s usually indicating a problem with the motor that’s responsible for rotating the augers. Under such circumstances, you would be left with no other choice than to replace the motor completely. Since the motors and augers are usually packaged together, this can get quite expensive. In such scenarios, it’s better to let it make noises and run for as long as it would serve you before going to replace it. However, once that problem occurs, you’d often find the auger not feeding the pellets at the expected rate and thus, the desired temperature might not be reached in some cases.
Hey Mike, thanks for touching base. It’s always a pleasure to connect with you, man! If you have the space, I’d go with the JB. You can always cook under your pellet smoker’s capacity, but you can never cook more than it will hold! As such, you can always find use for the extra room in the JB. It’s like the umbrella and the rain scenario – bring one and you’ll never need it. Go out without one, and it’ll pour on you! Holding temp and managing the cook is the same for each of these GMGs. You’ll have smooth going with both, I’m sure. If you are cooking in very cold temps, you might want to consider the thermal blanket GMG puts out. Helps a bit re: getting to / maintaining temp. Some folks use it all the time as they feel it keeps more smoke in the chamber. As you know, nearly all pellet smokers produce a bit less smoke than your barrel smoker will. Hope this helps, bro! Thanks for your comments!
While there's not a lot to dislike about pellet smokers, it really comes down to your cooking/grilling style.  Some Smoking Geeks prefer pellet smokers to traditional smokers (or even the Green Egg style smokers) testifying that flavor is superior to that of other styles of smokers within the price range – and it's hard to argue with them.   While Traeger is the pioneer, there are other brands that give it a run for its money.
Hi i would like to buy my boyfriend a good quality smoker but can’t seem to find one that’s small for people just starting out with smoking for our small backyard. Does anyone have any suggestions? I don’t want to invest too much to start incase it’s too difficult to use or we find we don’t like it. I’ve read some reviews on little smokers that catch on fire and that worries me since we live in a townhouse. I figured someone on here would know of a well made brand that is on the smaller/less expensive side.
And of course, it’s definitely a plus when the company that makes your grill includes a multi-year warranty and top notch customer service. Pellet grills are finicky compared to gas or charcoal grills simply because there are so many more parts that require electronics or that have electrical components… which means there is a fair bit more that can actually go wrong or require service at some point.

The biggest cleanup issue is the buildup on the heat deflector under the cooking grates. You'll need good gloves and an apron. On most models, a thorough cleanup means a 30 minute process of taking out the greasy grates and the gooey deflector plate, scraping them and washing them. You should do this when the carbon and grease cover the deflector plate. Stainless parts can go in the diswasher, but I wouldn't do it. That grease is like tar and it could get all over the insides of the dishwasher and hang on for dear life. I use a handheld steamer like the Steamfast SF-320 Portable Steam Cleaner shown here.


This post was EXACTLY what i was looking for! Have been longing for the ability to make the gooey delicate saucy brisket that we get out here at the chain Armadillo Willies, which i realize is not aiming for the stars… At Orchard Supply House last weekend saw a Traeger or two, and was thinking placing a smaller version $499 range (although $439 on the Traeger website) next to my gas Weber Spirit.

Cook for a crowd on the Camp Chef® Flat Top Grill! A large cooking area makes it easy to cook efficiently. The interchangeable flat top griddle is perfect for pancakes, bacon and eggs for breakfast, and burgers, chicken and veggies for dinner. Four individual burners make it a snap to cook multiple dishes at once. Built-in matchless ignition lets you control the heat and flame, while folding shelves and roller wheels make transport easy.

Access to electricity has its downfalls. First, if the cord isn’t long enough you will need to make sure you have a proper extension cord. Using the wrong cord is a fire hazard. Do the math (watts / volts = amps) and make sure you have the right extension cord.  The smoker is also less mobile, and if it's stored outside it absolutely must have a cover. Electrical components and weather don’t mix.
What sets Z Grills apart significantly from the rest of competitive grills is a completely different construction that is more resembling of something like gas grills, which means a door in the front that one can keep grilling accessories behind. Usually most of manufacturers leave the front of the grill open and don’t make use of the space underneath the grill which gives Z Grills huge thumbs up for using this space in a nice and creative way.

Bought Junior Elite 20 pellet grill at Costco special sales event. Took it home and it simply wouldn't get up to temperature to ignite the pellets. Auger made extremely loud noises and then simply refused to operate. Packed it back up and returned to Costco with no problem. They had no inventory so I called Traeger. Woman on phone was very pleasant and helpful. Asked if I could get Traeger to simply replace the grill at the same price I purchased it for. Her supervisor said no and if I wanted it for that price I would have to drive to another state and purchase it at one of their event presentations. Made no sense to me why they would sell it to someone else for the "event" price but not to me who had already done. Poor customer support and silly supervisor. I will look elsewhere.


It is great when it comes to smoking meat at low temperatures, regular grilling, baking or roasting. You can have problems, though, if you want to sear your meat, it requires much higher temperatures. Sadly, a regular pellet smoker cannot reach them. In that case look around for a pellet grill that comes with an additional sear box that is gas fueled and can heat up to 900 degrees F.
They had the field to themselves for a few years, but the idea was too good to go un-imitated, and soon competitors began popping up. In the early days, most pellet smoker controllers had only three settings—low, medium, high (LMH)—and there was no temperature probe in the oven to create a feedback loop. So, whether you were smoking a few slabs of ribs on a scorching summer day or six pork butts during a blizzard, the controller only knew pellet-feed on and off times for its standard settings. It had no information on the actual temperature inside the cooking chamber.
You’re concerned with ongoing costs for fuel and power: The wood pellets used with Traeger grills are more expensive than propane or charcoal. You can expect to spend $1 to $3 per grilling session using wood pellets. Propane is far less expensive to operate in a grill, while charcoal fits somewhere in the middle of the cost range. And beware of cheap pellets from third-party manufacturers that contain softwoods like pine. They burn much faster than hardwoods, so the end cost won’t be that much different because you’ll use more of them. And they can introduce unwanted chemicals and contaminants to your food. You will also have some electrical power costs with these Traeger pellet grills.

Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.

The Tailgater 20 Series Freestanding Grill is one of the best wood pellet grills from Traeger for those who like to cook away from home. It’s small and lightweight enough that you can load it in your car for tailgating before the big game, cooking while camping or grilling at the park. The ash bucket collects all ash created, which makes cleaning up before heading home easier.
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