It offers 700 sq. in. of cooking space and a powerful thermostat for a higher price, but makes up for it as soon as you start cooking on it. Also, it has a stunning design with the bull horns, which sets it apart yet again. But if you find yourself not spending as much and could do with a lesser cooking space, then the Camp Chef PG24 is a no-brainer for you.
The small burn pot is covered with a large deflector plate that absorbs the heat and spreads it out below the cooking surface making them essentially wood-fired convection ovens. Flare-ups are a thing of the past. You need to keep the plate clean because it is right below the food and if you leave sauce and grease on there, it can smolder and leave soot on your food. Carbon buildup will also diminish its heat transmission.
Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
If you live in an area where wood furnaces are used (not like down here in FL where a few heat strips will do the trick), you may also be familiar with pellet furnaces. In short, pellets compressed from sawdust and wood shavings fill a hopper and are then fed into a burn pot using an electric auger system. The auger, which is basically a long screw, delivers pellets to the burn pot based on the speed dictated by the unit’s thermostat. As the burn pot ignites, the pellets burn. Heat then carries through the home via convection (air driven) means, thus allowing air flow and a blend of warm and cool air to maintain steady, even burn temperatures. A heat exchanger separates the smoke fumes from the warm air, thereby warming the room without smoking everyone out.
This company sucks. I purchased a low end Traeger and got three months use out of it... Waste of $350 at costco. On the positive side I liked the way food tasted after the smoking process so about a year later I purchased a high end Select Pro Grill for around $1,000. Almost immediately after the warranty expired the thing caught on fire and almost burned my house down. For some reason the pellet furnace overflowed and filled the bottom of the unit with a mound of burning pellets. The accumulated grease caught fire and up she went. I caught it relatively quickly but had to use a hose to put it out. The unit sopped working and the worst part is I was willing to pay to have it repaired. I found a local repair shop that was a "premier" partner with Traeger and was told we cannot fix the unit without Traeger's approval. I wrote to traeger and they ignored my email... That is it for this company - they have lost my business and I advise you to buy one of their competitors products
Central to all pellet cookers is a digital controller similar to the controllers on modern indoor ovens. You select a temp you want, and there is an LED display that tells you the actual temp. Some of the controllers also are programmable so you can cook at a certain temp for a determined time. Some have leave-in meat probes that can dial back the ovento a holding temp when the meat hits its mark.
Bake, braise, grill, smoke, and sear – all of these cooking techniques can be fully experienced by just using one unit of backyard cooker! Yes, you can definitely do different kinds of cooking to your pork, beef, fish, pizza, or pie by just using the Camp Chef Smokepro STX Pellet Grill without burning charcoals and woods to start the cooking process.