This website has a lot of negative reviews... I mixed some salt and pepper, rubbed onto some ribs, and put on the Traeger. After about 5 hours sitting in my a/c living room, looking out the window, at perfectly managed temp, the ribs were done, perfect, juicy, with a beautiful wood smoky flavor that I've never gotten on charcoal or even in restaurants with professional pitmasters and all. I did phone Traeger when I was putting the grill together and doing the 1st burn in, there were humans there (!) and they were knowledgeable and helpful on the 1st time.
Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
Although our testers thought this grill was a bit heavy, they loved its small footprint and still found it to be very portable: “It’s a great size and convenient to bring in an RV or SUV for tailgating and grilling on the go,” reported one reviewer. Our testers were also pleased with how easily you could control the grill’s heat from its corresponding smartphone app. The only real downside? The instructions were a little unclear, according to one of our reviewers.
I say almost idiot proof because I still make stupid mistakes when I'm cooking and I like to blame it on the pellet grill once in a while. The unit is extremely easy to use for a novice such as myself. I just fill the hopper with my favorite wood pellets, set the temperature and add my food. I have owned this unit a little over a year and everything from the first burger I cooked until the smoked pork chops I just had for dinner has turned out really, really well. I find myself wanting to either smoke or direct grill everything. We have cooked pizza, turkey breasts, tri-tips, pork butts, burgers, salmon, cookies, brownies, chicken wings, drum sticks, pork chops, ribs, cornbread, vegetables, meatloaf and many other things. Nobody ever complains. LOL I have used it in all types of weather all year long. Once I learned how to use the damper (didn't take long) the heat stays where I want it and remains relatively stable even on the coldest days. I would buy this unit again and I would recommend it to others.
Thank you so much for the kind words! I think you would be very happy with a smaller pellet grill / smoker. The wording changes depending on how you are using the device. For instance, if you are cooking at low temperatures you will get a stronger smoke profile then if you burn a pellet smoker / grill at its higher temperature range. One thing you could do for steaks is cook them at the higher range thus being able to get a sear much like you would on a direct heated Grill service, for instance on your Weber. Another option would be to cook the steak in the reverse see your method, by bringing it up to temperature at a lower smoker setting and adding some smoke flavoring that way, then removing it and bringing the smoker up to its higher settings so you can finish off the steak with some of the effect you would achieve on direct flame. I normally do this by bringing the steaks up to about 15 degrees below where I want them to finish. Then, I finish them off at the higher temperature to where they are about 5 degrees below my target. This usually means a few minutes on each side but I use a Thermapen to be sure.

Food, especially meat, tastes much better when smoked. If you want to take up smoking food but you’re worried that it might be too complicated there is one simple solution for you – get yourself a pellet smoker. Pellet smokers, also known as pellet grills, have started selling like crazy as people begin to realize they are incredibly easy to use. You may not get the street cred from traditional pit masters with your pellet grill and smoking skills, but you will be able to produce excellent barbecue effortlessly. Wood pellet grills give you smokey, juicy, and tender meat that’s perfectly cooked without the hassle of babysitting your smoker.

After 10 days of not seeing anything in my email I called them. They told me they had no order. After two weeks and more phone calls then a grill finally shows up but without the cover or the pallets which I paid for and was on the order. Three calls into managers and customer service still not resolved. When I threaten to take the grill back to Costco I was told to go ahead and have a nice day.
The small burn pot is covered with a large deflector plate that absorbs the heat and spreads it out below the cooking surface making them essentially wood-fired convection ovens. Flare-ups are a thing of the past. You need to keep the plate clean because it is right below the food and if you leave sauce and grease on there, it can smolder and leave soot on your food. Carbon buildup will also diminish its heat transmission. 

This is a fantastic grill for the money that’s dependable for outdoor cooking and smoking (hence its name, “Camp Chef”). It’s not quite 9.9/10 that is the Camp Chef SmokePro DLX Pellet Grill got, but it has more than enough features and benefits to spare to honor the Camp Chef brand (even though at first glance the PG24 and the SmokePro are practically the same units with color differences).
Still loving it after cooking about 100 meals. Thru rain, snow, and the occasional nice day it is still going. Today I'm about to grill brats. My weber grill sits around rarely needed so it's going to get sold. I discovered with quality pellets it can grill just fine to temps up to 450. The camp chef grill cover keeps the pellets dry in the hopper so I don't even take them out unless you want to change flavors. I did have to seal the hopper handle around the rivets to keep the rain out but other than that it is very tight. See the pic makes smoke like crazy.
Bought my Texas Elite 34 Traeger pellet grill last summer at Oshkosh Fly-in. Received it and assembled it with no issues. Began using it and discovered it will not make temperatures above 375 deg F. Most of the Traeger recipes need 400+ deg, so this wouldn't work. Called Traeger. They started sending me replacement parts, first the combustion air fan, then the auger motor, then a digital temp controller. None of these new parts had any effect on the problem. I have probably called Traeger 10 times, finally getting a hold of a second level supervisor named Jessie. He decided to send me a whole burner module; pellet hopper, auger tube, burner bowl, fan, controller... everything in one assembly. I installed it and no improvement. I did a time vs temp test for them at their request. They finally agreed it wasn't working properly.
My propane smoker lived a good life, but after just 18 months it's another rusted out piece of junk that's was unsafe to use. I wanted to replace it with something that would last so I began researching the internet. I was delighted to stumble upon 1) pellet smokers and then 2) the Yoder 640. This is a premium price item that had me wondering if I should spend that much, but I was sold by the online reviews and YouTube video's. ATBBQ had it at my house in less that 5 days and the build quality, ease of use, and the food it helps produces are all second to none. I'm thrilled companies like Yoder can build the best products in the industry right here in America! Its a large investment in cooking, but worth every penny.
Also own a Big Steel Keg which I love! Didn’t want an egg or a Primo while I was up north WY & CO as I had to many friends complain about cracking when trying to use them in cold weather! Many times at Thanksgiving or Christmas I have cooked on any or all of these devices at -5 to -10. It can be done but with a strong wind it is quite a challenge! My Weber (been thru a couples) and my Keg still have high ratings for great steaks and burgers. But for low and slow you are pushing it to get there and my friends with the ceramic style units say it takes some practice and close attention. What I don’t like about and Egg or my Keg is if you do need to end up feeding the fire on a long cook it is a real serious challenge!
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!
Got the Traeger Pro grill. I was so excited after seeing all of the commercials, unfortunately once I got it together it did not work. No heat on the glow rod no fan nothing. The only thing that worked was the auger and the front panel lights up. Called customer service spent 2 hours on the phone for them to tell me what I already knew they did not work. I told the man on the other end of the line that if it could not work out of the box I did not want it, he stated no returns. Now I am stuck with it. He says, "I will send you the parts needed you can replace them."
When it comes to spending your own hard-earned money on a new wood pellet grill, you want to invest in a product that is going to last you for a while. There are many differences between purchasing a cheap wood pellet grill and a pellet grill that is built with quality materials. Even though the cheaper grill may be easier on your wallet in the short run, the long-term costs will quickly outweigh the initial savings. So, if you’re thinking of buying a cheap pellet grill, continue reading to learn about the true costs that could be associated with your decision.

Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
***Update: 11/2014: It's been a year now and I still adore this little grill. I've got a kamado and 3 different kettles and this is by far the most convenient and easy to use. The smoke rings this guy puts on a brisket are amazing and the flavor is the perfect balance of wood flavor without overpowering the meat. I've researched about 15 different pellet grills and I still can't find a better value than what this grill offers
In 2008 there were only two consumer pellet grill manufacturers. Today there are dozens. The market for these relatively expensive devices is small but growing fast. Not all of these small manufacturers will survive. Forget the warranty and ask "When it breaks will the manufacturer still be in business?" They do not have repair shops near you. When it breaks will they be able to diagnose the problem over the phone? They may be able to figure it out, but then you have to buy the replacement parts and do the repair work yourself. Are you up to the task?

One final word of caution when it comes to pellet pricing.  If you see a price on pellets that seems too good to be true, there’s probably a reason for it. If the pellets you got an amazing deal on creates twice as much ash, doesn’t burn as well, generates wild temp swings and ends up ruining a $65 brisket were they worth it?  What about if that flame out or temp swing cost you a whole pit full of meat and ruined the family reunion the next day?  We are all for saving money as much as anyone, but perspective is key here.  We are in no way saying that great pellets cannot be had for pennies per pound, but we are definitely saying, that if those pennies saved are not on a proven brand that you can trust then it’s probably not a bet worth taking.


Create delicious meals with ease with the help of the Camp Chef Griddle (FG-16). It is made out of durable heavy-gauge steel that ...will last for years. The surface measures 14" by 16". This polished steel griddle comes with slightly inclined sides for less mess and it has a convenient carry handle in front that makes for easy transport. This item covers one burner and fits many stoves. read more
I have the larger Traeger smoker and have really liked it but not from the start. I had issues with the heating unit but the Traeger help people managed to get my “mechanical blondness” through this and all is well. The assistance center people at Traeger weres super supportive so I’m a loyal fan today. One thing I suggested to Traeger, and all who have a Traeger smoker, is to make the grill surface in two parts so it fits into a dishwasher. I cut my grill in half allowing it to fit in my dishwasher. Easy peasy to clean now!
My fiancée's family has never really understood me. They see my safe full of guns, the knives I gift her on birthdays, and my preference for the company of dogs over humans, and despite her assurances to the contrary, they see a hick. So, one night while her sister and her husband were visiting from L.A., I cooked them venison backstrap for dinner. They were extremely hesitant, but as good sports, gave it a try and were absolutely delighted. And you know how I made it? I Googled venison backstrap, plus Traeger, and followed the instructions. 
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