Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
At Grills Forever, we work hard to bring you the best product reviews possible through an extensive online research process. We go through countless online reviews and browse through different brands, both known and unknown. We then go through their features and the value they can provide to the users. We shortlist the top products to do physical testing and then come up with a review. We do this on a regular basis to keep our list up-to-date.
Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!

Yes, no one likes to read the instruction manual. But there are many advantages of learning the specifics of your grill and reading the manual is key. Generally, you should not use water to clean your pellet smoker, so keep your hose pipe far away. These smokers have digital controllers, a motorized auger, a fan and an igniter rod for the fire pot. These parts will get destroyed if they come into contact with water. You should gently dry scrub the dirt off these parts, making sure not to disassemble any parts. Cleaning the thermostat will also prove to be essential; otherwise, it may read internal temperatures inaccurately.


The grill is plated with beautiful stainless steel that gives the grill a refined and impressive look. The huge cooking area includes 570 square inches of surface area. That’s enough to hold 20 burgers or 4 rib racks! It also contains a second warming rack and bottom shelf that provides the grill stability and extra storage. This version comes with a sear box that can reach temperature of up to 900 degrees Fahrenheit, which caramelizes your food. There’s a cheaper version without a sear box that costs around $200 less if a sear box isn’t a necessity for you. Additionally, the legs are built with extreme thickness giving the grill a grounded base. The caster wheels add portability to the grill so you can find that perfect place in the backyard.
The computer controlled system maintains the smoker temperature with a high degree of precision so you don’t have to deal with fluctuations. With the optional (definitely a must) temperature probe you can put your meat in the smoker, set the desired target temperature and the FEC will take it from there. Once the target temperature is reached the smoker temperature will drop into a holding position until you are ready to remove your barbecue.
I have used this cooker at least once a week for two years. I recently had a couple of issues with it going out and was thinking it was having a serious issue. Quite frankly as much as I use it it should be worn out by now. Here is what I discovered. Carbon had built up on the tempeture probe and the grill wasn't getting accurate readings. Suspecting the temp probe I checked it with an external one and it was off 50 degrees or more. I am assuming that the readings were off enough that the grill controller just shut it off kind of a fail safe? 30 seconds with steel wool and we are back in business.
In the Grills Bull we have another large, unwieldy, but fully loaded grilling system. With a price that would make most grillers wince, this Pellet Grill comes complete with all sorts of bells and whistles. Aside from the large, wifi-enabled grill itself, Rec Tec throws in a terrific 6-year warranty as well as over 150 pounds of Pellets, which goes a long way towards justifying the cost. The Bull also has a large, 100% stainless steel cooking space which offers terrific durability long-term.
Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Barbecue was not his first career. He earned a BA from Columbia College in Chicago and studied at the Cleveland Institute of Art and the Dana School of Music. He has been involved in every aspect of film, video and music production. He edited the 1991 Academy Award nominated documentary, "The Mark of the Maker" and "Universal Hotel", which is part of a permanent exhibit at the Dachau Memorial Museum.
Traeger invented the original wood-fired grill over 25 years ago in Mt. Angel, Oregon, and continues to lead the industry as the worlds #1 selling wood-fired grill, perfected by decades of mastering the craft of wood-fired cooking. Fueled by 100% pure hardwood pellets and controlled with a digital controller, means from low and slow to hot and fast grilling, you'll fire up deliciously consistent results every single time. The Texas Elite 34 packs a huge punch with 646 sq. in. of grilling area, new wider legs for added stability, and an upgraded Digital Elite Controller. It combines powerful, wood-fired convection performance with simple operation. So invite the neighbors and taste the wood-fired difference.
We all know about Davy Crockett and Daniel Boone, but Traeger is the true pioneer of pellet smoking. This company introduced the first pellet smokers, and it remains the best-known brand, although competition is growing. There's nothing fancy here. Instead of a touch-pad controller, Traeger employs an older-style digital dial controller. No WiFi or meat probes; just no-frills schmokin' from the industry leader.
These food grade wood pellets contain only the best and the pure compressed sawdust from hardwood and are sometimes added with natural vegetable oils, perfectly safe and healthy for your food. However, the carbon in the soot and ashes that fly off the firebox can get embedded into the body of the food, which can get inside your body. The good news is problems such as these can be easily avoided if you can keep your smoker clean.
Its advanced cooking system comes with a “set and forget” temperature control system that is monitored using its programmable meat probe. Its flame broiler allows for direct and indirect cooking. It has an automatic start up and cool down feature and LG’s proprietary exhaust mechanism for even second tier cooking. Its adjustable temperature can be set from as low as 170 F to 600 F.
Hi Joshua – Rec-Tec makes a solid product. I can’t say a bad thing about them. I think you’d be very happy with the Silverbac. Email Shane Draper – Pitmaster for Grilla Grills at pitmaster@grillagrills.com. He’s super quick with responses and can answer all questions re: Grillas. The Traeger pro series is a solid buy as well. You can check them out at Ace Hardware Stores or via stores acting as dealers for the pro model (find these on the Traeger website). I have the smaller Traeger 22 pro model and have been very happy so far. Regarding controllers, my verdict is still out on whether they’re what you need. It’s almost getting to a point where I “want” some temp swing, especially at the lower settings, in order to get a bit more smoke from the cooker. 15 degrees either way on temp is pretty normal. You might find that this is the case, even when controller units “read” steady. Pellet grills all feed pellets into burn pots in cycles. So some swing is inevitable. Hope this helps.

Up next to find its place in our pellet grill review is the REC TEC’s mini portable pellet grill. It has a 341 square inch cooking surface with 180 degrees to 550 degrees Fahrenheit temperature limit, with 5 degrees increment. But it can easily reach 600 degrees Fahrenheit in full mode. It has a satisfactory pellet hopper capacity and has folding legs. It is great for travel and movement as it is compact and small in size.

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