Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
It's true that even the entry-level models of pellet smokers are a bit pricey. But I've never met an unhappy pellet smoker owner, even if they paid a few hundred bucks more than the cost of their neighbor's grill. And manufacturers are rising to meet increased consumer demand, with more selections, more features, and more competitive pricing. While many folks struggle trying to get cheap offset and bullet smokers to work, with a pellet smoker, it's easy to make the best smoked ribs, brisket, and pulled pork in the neighborhood.
Technology is a focus of many pellet grill manufacturers today including features such as Bluetooth temperature controls with an option to download an application on your smartphone. While these features are great, they can sometimes get in the way of the actual materials used to create the structure of the grill. At Grilla Grills, we’ve always put the focus on what we, and our customers, believe are the most important components of the grill. That means you’re paying for high-quality components in the places that tend to be most likely to fail on other cheaper grills, and many in the same price range that have more bells and whistles.
Central to all pellet cookers is a digital controller similar to the controllers on modern indoor ovens. You select a temp you want, and there is an LED display that tells you the actual temp. Some of the controllers also are programmable so you can cook at a certain temp for a determined time. Some have leave-in meat probes that can dial back the ovento a holding temp when the meat hits its mark.
Temperature: Most of all, you have to pay attention to whether your pellet grill maintains a chosen temperature. People buy a pellet smoker because it makes it possible to smoke meat for long at fixed low temperatures. Very convenient and simple, and a grill that always maintains a selected temperature guarantees that the meat will be perfectly cooked.
Most grills feature a primary cooking area (the main grate) and a secondary cooking area (additional racks). In a pellet grill, there’s less difference between the two grilling areas because it mainly cooks by indirect heat, so the temperature is the same throughout the grill. It’s best to pay attention to a pellet grill’s total cooking area because it is the sum of the primary and secondary cooking areas.