Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
My wife and I were one of the first buyers of the YS640 in 2010. We had owned a couple of gas grills that, of course, eventually rust out. My wife saw the YS640 at the Kansas State Fair and called me and said that I HAD to look at this smoker! At first, the smoker had many problems--inaccurate temps, huge swings in temps, etc. Don and Joe kept working on the problems and installing updates--never charging us for updates or service calls. Finally, in about March of 2011, they installed the update that really was the solution. Since then, the YS640 has been a consistent workhorse that does everything as advertised. Built like a tank. built to last. Don and his staff stuck by his product and by his customers. In this day and age, customer service is uncommon. By the way, I thought the YS480 would have been big enough, but my wife said, "our family isn't getting smaller,".....I'm very glad we got the 640 and the second shelf. I have needed it many times. Thanks Don!
The Camp Chef Woodwind Pellet Grill was chosen as our sixth choice because it lacked some features found in our Top 5 picks, especially when it came to cooking flexibility. While it does offer an impressive 6-in-1 cooking experience, it lacks an auto shut-off feature, which makes it less of a “set it an forget it” kind of smoker. The grill is rather heavy, at an overall weight of 146lbs. It’s also more expensive than the rest, even though it offers similar (even less) features. It’s a decent choice if flavor is the only thing you’re looking for.
Cleaning and Maintenance: Any individual who’s taken a stab at cleaning a pellet grill before sees exactly that it is so hard to get all the ash out after use. This unit gives you a less demanding access to the burn pot. It also includes a trap door which permits you to clean the unit without digging through the ashes and oil. Cleaning the unit is by and large significantly less demanding when compared with the normal charcoal grills.
This unit will not let even a single pellet go to waste. No need of worrying whether you’re out of pellets or not. You can carry pellets at a maximum of 20 pounds, with the digital thermostat ensuring the pellets are being used properly. This saves you loads of cash and gives you smoking food simultaneously without wasting time in refilling pellets.
Another thing about pellet smokers which might impress you is that you can also use this type of smoker to grill your food. So, don’t be confused if you come across the term “pellet grill” in this article because it refers to a pellet smoker. When used as a grill, pellet smoker will start up quickly and cook your food with minimal supervision. Depending on your smoker, you can either use the small area above the fuel pot to grill your food or you can put a griddle on the pellet smoker when it is running on high heat.
A pellet smoker with a primary cooking area of 500 square inches should be sufficient for an average-sized family who wants to have the occasional cookout. If you’re cooking for yourself or a couple, tailgating, or camping, we recommend going for smaller units. It all depends on your needs, keep in mind that bigger doesn’t always mean better. You don’t want to be paying extra money for space you won’t use at all.