Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
Instead of logs, the pellet smoker is fed with food-grade cylinders of wood pellets that are an inch long and ¼-inch wide and are made of compressed hardwood sawdust. According to the best pellet smoker reviews, pellet grills are easy to use because it’s easier to maintain its temperature because of these sawdust pellets that are subjected to great heat and high pressure, which ignites lignin (natural wood glue).
So back to the Internet for one last attempt on making a decision on the smoker that is of great quality and can also fill my need grilling needs as well. I am almost sold on the Rec Tec, but I’m curious about the Grilla Grill Silverbac. It’s a little smaller than RT and metal is a gauge off from the RT. It doesn’t run off a PID system but a digital controller and is priced at $699. I do like the underneath storage of the Grilla and the second tier cooking grates.
Loved the idea of a "pellet smoker" - less stress, delicious meat. Bought mine at Costco 1 year ago and have used it many times with mixed results, not exactly stress less. Last time using it the pellet hopper caught on fire, turns out the auger chamber is packed full of pellets and won't move. Attempted to open chamber to clear and with this model it is extremely difficult (with unit sold thru Costco - newer ones look easier...) so I called customer service hotline. Called different 4 times and talked with a different live person each time and was promised a call back to schedule an in house repair. Never received one call back so I tried to email and again never received a return email. I have no choice but to return smoker to Costco.
Thankfully the popularity of pellet grills spurred many new pellet fuel manufacturing companies to enter the industry. There are also some very big names in the grilling world that have seen the light and are now producing pellets as well. This has helped the availability of pellets for sure, but we are still not to a point where pellets are commonplace in stores in all areas.
Capacity Just like with other grills, cooking capacity is an important consideration. Will you only be using the grill for family dinners, or will you be hosting backyard parties where you’ll need to feed a crowd? While pellet grills cook food quickly, you don’t want to make your guests wait in line while you’re putting the second wave of burgers on the grill.
Hello John. Thank you for your comment and questions here! In short, you will not get the same smoke profile on a pellet smoker that you do with your BGE or PBC. That said, I do think there are some ways to mitigate this. Yes, I do feel the Smoke Tube and Mojo Cubes add smoke flavor that is detectable. Fred at Mojo Bricks does good work, and I recommend his products without reservation. This said, I have been happy with the smoke level I see in the pellet smokers I’ve used. Starting low does and ramping up later is a technique I’ve used with success when extra smoke is desired. The Rec-Tec grill gets high reviews across the board. I have no hesitation backing them, along with Green Mountain Grills. Both are made in China, but the companies have great customer service support and strong user communities. I believe each has a well-contributed Facebook group or two.
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It is almost as we have forgotten how to live life the way it should be lived. We no longer have the time to sit back on a summer’s day, and appreciate the show that nature has put up for us. Now-a-days we are so committed to our work, responsibilities and duties towards the external that we often forget that we have our very first priority neglected: happiness. We are so engaged in our daily 9 to 5 routines that we have actually began to take it as a way of living while it slowly drains and strains us away over time.
Pellet smokers heats up faster than charcoal grills, but slower than gas grills. It reaches satisfying temperatures of up to 500 degrees F ( with more expensive models it’s even up to 600 degrees F ), of course it’s much less than gas grills. But the upside is that pellet smoker can maintain low temperatures even at 160 degrees F for many hours. Some of the models are equipped with a gas powered sear box that heats up even up to 900 degrees F.
How much food are you going to smoke? This is important because some of the top pellet smokers are relatively large. And if you’re not looking at smoking a lot of meat, you might purchase a unit that’s too big. Conversely, if you buy a unit that’s too small, you are going to be frustrated because you’re going to make some delicious meat just not as much as you need.
The “Smart Smoke” controller goes from 160-450F, with an internal sensor and electric auger maintaining that heat. The hopper holds a good 20lbs of pellet - enough for 10-20 hours of smoking. And it’s built from a sturdy stainless steel that feels solid and looks fantastic, with locking caster wheels keeping it secure while in use. It’s also backed up by a 3-year warranty.
As another criterion that we took into consideration, we felt that the pellet grill size was important to include in our selection process. One of the main reasons is because we wanted to share a wide variety of pellet grills that were designed for multiple uses. With that said, other reasons include the size and weight of the grill as well as the price. Meaning, the bigger the grill the more pricey it can become and the more it will weight depending on the material design. However, we also wanted to share compact varieties such as the Green Mountain Grill which is perfect for tailgates and small outdoor events or camping.
Besides being able to smoke, roast, sear and bake your food, the Pit Boss 71700FB allows you to do one more thing – directly grill your meat. The unit comes with a flame broiler, a simple slide-plate, which gives you complete control of grilling on direct flame. This is one of the few models that will let you both smoke and grill, and it comes at a great low price.
The Camp Chef SmokePro’s automatic features definitely set it apart and make it truly a “set it and forget it” kind of unit. It makes use of an electric auto-igniter system that lets you start grilling with just one button. The automatic auger instantly dispenses pellets to maintain the desired temperature and use your pellets the most efficient way.
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Versus other hardwood pellet grills, Traeger represents a good value whether for a gift or for general use, although if you’re looking for a fully Made in America grill, you’ll want to consider other options. If you decide to go with Traeger, be certain you’ve thought about how much grilling area for food you’ll need and pick an adequate model, as the various Traeger grill price points depend heavily on available grilling area.
The unique TRU-infrared technology cooks meat in an even way and helps to retain moisture. The great thing is there are no flare-ups. There’s a roasting basket for ribs, poultry, and other meat. The roasting basket can hold up to 25 pounds. The cooking area were grilling can be done has 180 in.². You can adjust the temperature, which ranges from 9000 to 18,000 BTUs, in the smoker box in order to add flavor.
Pellets not Lighting: It’s a simple issue. There is a problem either with the connection of your lighting rod or a damaged system. Repairing the wiring, if that’s where the problem is, might be a little complicated for most. So, for the average griller, the best and the easiest option is to replace the lighting mechanism altogether. When you buy the replacement part, it will come with a detailed instruction manual that anyone can follow.
Does anyone know how to set up a pellet grill? Since pellet grills are a bit less common than a regular conventional gas grill, we had to conduct a bit of research and realized that pellet grills are as easy to set up, they just have more components. The components of the grill include a lid, which is designed to cover the contents of the grill as well as keep the heat in. Other than that, the ‘hopper’ is known as the area of the grill where an individual places the wood pellets and the grill drips the pellets onto the fire to keep the heat going.