Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
If you’ve used a pellet grill in the past, you’ll be familiar with its combination of wood smoke flavor and easy, digital temperature control. What the Timberline 850 adds are higher temperatures—up to 500 degrees—the ability to lower the main grill rack closer to the fire for better searing, double-walled construction that better insulates the grill from outside temperatures, and wireless connectivity that allows you to monitor grill and probe temperatures from your smartphone. Those might sound like small changes, but together they make for a sleeker grill with an appreciable increase in capability and convenience. Being able to watch the internal temperature of a piece of meat remotely is particularly useful and has helped ensure that not a single thing I’ve cooked on the Timberline has been overdone. 
So which pellet smoker is worth your hard-earned dough? We've put together a list of the ones we think make the cut, organized from lowest to highest price. Sorry for the sticker shock—even a low-priced pellet smoker will cost more than many grills, and our first selection lists at $333. These motorized, digitally controlled devices just plain cost more, but believe you me, they are worth it! And all of these selections have won the AmazingRibs.com Best Value Gold or Silver Medal.

So which pellet smoker is worth your hard-earned dough? We've put together a list of the ones we think make the cut, organized from lowest to highest price. Sorry for the sticker shock—even a low-priced pellet smoker will cost more than many grills, and our first selection lists at $333. These motorized, digitally controlled devices just plain cost more, but believe you me, they are worth it! And all of these selections have won the AmazingRibs.com Best Value Gold or Silver Medal.
Cleaning other types of smokers typically includes scooping ash from the burners and removing burnt remains from the racks. Traeger turns this messy process into a very simple one. The smoker burns pellets so efficiently that there is almost no ash left behind. Since there is no direct flame, the cooking grates will not get sticky and caked with excessive amounts of burnt, juicy meat. In order to clean the racks, all you have to do is brush them quickly and then wipe them with a paper towel.

Many other features, like its automatic control and built-in meat probe have made us select this smoker as the top one in our pellet smoker review. And the most amazing fact is the price. In the price range (see the price here), we never thought that we could get all these features and benefits. We took all the top smokers into considerations like the Rec Tec smokers, but this PG24 by Camp Chef can beat all through its performance and affordability.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
The Camp Chef PG24S uses three cleanup and maintenance systems. The Ash Cup Clean Out System collects leftover ash in a cup for easy cleanup. The Grease Management System instantly drains grease into a bucket for easy disposal. Finally, the Pellet Purge System helps you clean out pellets from your auger with ease. Cleaning up has never been so easy.
I bought a Yoder YS480 three years ago. I still use my cheaper pellet grill for everyday smokes, but I use the Yoder when I want to get serious. It does a beautiful job on baby back ribs (can do up to 8 racks laying flat on the grate) and I have smoked two complete turkeys at a time. The only time I have had a problem after 2 1/2 years of smoking was caused by a failed temperature probe. I got a new probe, installed it in a few minutes, and was back up and smoking again.
There’s so much about this grill to love, but one aspect that gets RAVE reviews is the customer service. Rec Tec has pretty much the best customer service in the industry. First off, there’s a 6 year warranty, meaning, they expect their product to perform. But in the unlikely case that you have issues, their customer service is incredibly fast to respond, is available even on the weekends, and believe it or not, the owners even provide their cell phone numbers so they can help you through a problem when you’re stuck. Incredible!
After 10 days of not seeing anything in my email I called them. They told me they had no order. After two weeks and more phone calls then a grill finally shows up but without the cover or the pallets which I paid for and was on the order. Three calls into managers and customer service still not resolved. When I threaten to take the grill back to Costco I was told to go ahead and have a nice day.
Travelers: Hey travelers, we haven’t forgotten about making your life easier. Have you ever tried smoked rabbit while jungle camping? If so, then you know the thrill and enjoyment in it, but you probably wouldn’t go through the hassle of taking a smoker in the jungle. Wait a minute mate, I recommend the top pellet smoker grills for a successful camping adventure with friends or family. I cannot count how many times we have done seen the advantages of this. It makes for an awesome experience every time. We recommend pellet smokers because of the lightweight and easy to shift aspects. It can fit easily in your car, which makes it the travelers dream.
I have used this cooker at least once a week for two years. I recently had a couple of issues with it going out and was thinking it was having a serious issue. Quite frankly as much as I use it it should be worn out by now. Here is what I discovered. Carbon had built up on the tempeture probe and the grill wasn't getting accurate readings. Suspecting the temp probe I checked it with an external one and it was off 50 degrees or more. I am assuming that the readings were off enough that the grill controller just shut it off kind of a fail safe? 30 seconds with steel wool and we are back in business.
In true Yoder fashion the 640 is not a fancy cooker with lots of shiny things, bells and whistles. Don't mistake that for poor craftsmanship, the Yoders are all built to the highest quality standards. They just happen to be more muscle car than sports car. Big, bad ass, built to last American muscle car that will blow the doors off the competition on your back deck or on the comp trail.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.

To your question regarding Traeger, I’ve not reviewed their grills of yet. I do know that Traeger as a company is taking steps to up their game some, as quality/reliability of their pellet grills has diminished over the last few years. The new CEO – Jeremy Andrus – they hired comes from the Skull Candy company and brought that headphone company from annual sales from less than $1 million to nearly $300 million. I know also that a few big hitters in the BBQ world are being contacted by Traeger to bring the brand back to its former prominence. You can read more about that here from the site of one of the company’s that now has an ownership interest in Traeger: http://www.trilantic.com/News_Story.aspx?StoryType=1&ID=56.
I have put together the best pellet grill review of the top 10 pellet grills in the market today. Mind that this list was not just put together in a jiffy; all the names in this list have been carefully picked and chosen through strict inspection on performance, ratings and consumer preferences. Let’s take a look at the pellet grill review I have for you:
The Silverbac wood pellet grill has a heavy-duty 12-gauge steel body and 14-gauge stainless steel lid, which makes for better heat retention and durability. This type of beefy construction is what you'd expect to find in a grills at this price point. The digital control panel is accurate every 5 degrees and the large 20-lb. hopper can hold enough pellets for your longest smokes. With nearly 700 inches of cooking area in the Grilla, you'll be the most popular house on the block.

Complete with a variety of spectacular features, the Z Grills Wood Pellet Grill and Smoker redefines the whole concept of smoking. At a reasonable price, this smoker gives you more than what you paid for. It offers top technology-rich features that ensure consistent smoking for that great smoky flavor. Plus, many customers – including ourselves – have attested to its durability. This smoker will serve you without failure for a very long time.
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