First one, had an auger problem... told that this never happens. Returned to Costco, now on 2nd Unit. FIRE HAZARD, fire pot overloaded after temp dropped from 375 to 100 on a four-hour turkey. When I opened the lid to see what was going on it EXPLODED into a fireball and then had flames shooting out from all sides of the grill. There was even smoke and heat felt from the firebox side of the grill and it looked as though the overloaded firepot was burning into the auger line as well. DANGEROUS PRODUCT!!!
Over time, as other companies started entering the scene, the designs saw some massive improvements. Later, the firepots were brought closer to the hopper, reducing the distance the pellets had to travel to reach it. This move reduced the probability of a pellet jam. Later, more features began to be added to these grills to further improve the reliability, safety, and convenience.
The Good-One Open Range is a charcoal grill with an offset smoke chamber attached. It is dramatically different from a traditional offset smoker. The grill sits low in front and doubles as a firebox for the smoke chamber which is spliced on above and behind so it can work like a horizontal offset smoker only better. By placing the heat source behind and under the smokebox instead of off to the side, Open Range produces even temperature from left to right, something almost impossible to achieve with a standard barrel shaped offset.
Add-ons: Manufacturers often offer a variety of add-ons. Check what features come standard, and what are add-ons at extra cost. Some add-ons are offered by companies independent of the manufacturer. If a feature is important to you, but is not a standard feature of your particular cooker, make sure it is available as an add-on before you buy the cooker.
It’s got built in manual controls, but there’s also the option to download an app to your phone so you can control your smoker through your wifi! Honestly, this really impressed me, and I don’t know why other manufacturers aren’t all over this. Apparently there’s a cloud based app coming out soon so you can control your grill anywhere you can get internet, so you could be sitting at your kids football game whilst checking the status of your post-victory feast! The controls are also fully programmable, so you could for example set it to smoke for 5 hours and then cook for 2, finishing just as you pull up onto your drive.
This is the second one I have received as the first one was a lemon. The first one worked great the first 3 times I used it, but then I started getting "Err" message, as well as an overheat message randomly that would not go away. I returned it to Amazon and promptly received a replacement. I have used this one heavily for 7 days now and have had no problems. I will check back in in a couple weeks with my results. It is very well constructed, holds its temperatures well and cooks pretty evenly. I have smoked/grilled ribs using the 3/2/1 method, made stuffed hamburgers, a whole chicken, and a porterhouse steak so far. For the price you cannot beat it. The searing option where you can open the heat shield/drip tray to expose slots directly over the flame is great for cooking steaks and a nice option that you don't see on other models. The removable side tray is also nice for bringing out your meat and placing your finished product on it. The bottle opener is weird...u have to really put the bottle at an angle to open and you lose part of your beer....but it looks cool...lol. A few tips: Cover the heat shield/drip tray with new tin foil each use or else it is almost impossible to clean it. Make sure the knob is in the off position before plugging it in and wait for the numbers to stop flashing before adjusting the temperature. Always start out in the smoke position until it is smoking and a a flame has started, then turn it to your desired temperature(about 5 min). Vacuum out the firepot and inside of the barrel every other use. Most importantly....use this thing as much as possible in the first 30 days to make sure it is functioning properly so if you do have problems you can return to Amazon. I love Amazon. As soon as I clicked on 'Return' and printed the free return shipping label, they had already ordered me a new one and I had it in 3 days!!! In case you would have to return it, mark your boxes that everything came in and take pictures of how it was packed. Took me over 2 hours to pack this thing back up. Most importantly....use this grill as much as you can in the first 30 days to make sure it is functioning correctly, otherwise you will have to deal with Pitboss ...paying your own return shipping and replacing parts on your own.Also don't forget to register your grill right away on the Pitboss website, in case you have problems after the 30 day Amazon window. Checkout the Pitboss website for their recipes....some of them are quite good...the bacon wrapped asparagus tastes just like Carrabas. Just sprinkle some balsamic vinegar on it after grilling. The Pitboss spices/rubs, while expensive are very good. The sweet heat is good on anything and the mandarin habanero is amazing on wings. I sprinkle and toss after cooking. Good luck !!
Thanks for all the great information. This article was very useful on my most recent purchase. Sorry for the long book but tends to be my style of sharing. Hope others get some use out of my lessons learned. Killing (literally, dried out, burned, inedible) a thousand dollars or so of briskets over the last 20+ years should help some save a little pain as they are stepping out.

Yoder's Variable Displacement Damper is another unique feature: Essentially, it's a metal plate that may be moved from left to right along the lower smoke box. Positioned all the way left, it concentrates heat directly over the fire pot for conductive searing with optional aluminum GrillGrates. Move it back to the right for even heat across the entire smoke box. Yoders are sold primarily through independent retailers.
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