Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.

I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
Kevin, your recommendation rocked. The Pro is one of the best pieces of grilling and smoking iron I have had my hands on in a long time! Better than the Backwoods? Well depends on how much work you want to do! Maybe not, they are first class, but ease of use? I use the Backwoods a couple times a year, the Pro has already done 8 cooks in 5 weeks. Love it.
It’s got built in manual controls, but there’s also the option to download an app to your phone so you can control your smoker through your wifi! Honestly, this really impressed me, and I don’t know why other manufacturers aren’t all over this. Apparently there’s a cloud based app coming out soon so you can control your grill anywhere you can get internet, so you could be sitting at your kids football game whilst checking the status of your post-victory feast! The controls are also fully programmable, so you could for example set it to smoke for 5 hours and then cook for 2, finishing just as you pull up onto your drive.
The Camp Chef Griddle FG-26 is well-suited for cooking for larger groups. This Two Burner Griddle is made from heavy gauge polishe...d steel, and it has sides that are slightly inclined, giving the chef more control over the cooking process and surface. This Heavy Gauge Polished Steel Fry Griddle covers two burners, and it comes with handles for convenient carrying. read more
I'm using a ThermoWorks "Smoke" thermometer to send smoker temp info while I'm busy doing other things. So much easier to set it and not having to worry about it compared to grilling over charcoal (although I still like to do that for high temp California "BBQ"). Just come back when it's close to being done to give a quick visual check compared to the probe temperature. May consider adding the sear box in the future.
The rest of the product we reviewed offered 6-in-1 features, but this one surprised us with its 8-in-1 cooking versatility. If an efficient smoker that can do multiple things is what you’re after, then there’s no need to look further. This could just be your top choice! The pit Boss Pellet Grill with Flame Broiler cooks almost all kinds of food with 100% genuine wood pellets. Talk about quality and quantity!
The Memphis Elite is the largest cooker in Memphis Wood Fire Grills' impressive line of luxury pellet smokers. They're extremely well designed and well built. The top-grade 304 stainless steel is thick and extraordinarily well machined. Fit and finish are impeccable. Meathead proclaims Memphis smokers to be "some of the best cookers [he's] ever had the pleasure to use." At $4,999, the Elite is clearly not in everyone's budget, but this beast is impressive enough for us to include in our 2016 Top 10 Luxury Grills and Smokers list, where prices go up to $50,000.
Renegade Pro is built to suit all your cooking needs; it can cook, braise, broil, char, sear, bake, smoke, roast, grill, and barbecue your food to that “melt-in-the-mouth” perfection. To bring about this versatility, it offers different temperature settings, such as “Hot and Fast” and “Low and Slow” that can be controlled using its Digital Pro Controller.
Most grills feature a primary cooking area (the main grate) and a secondary cooking area (additional racks). In a pellet grill, there’s less difference between the two grilling areas because it mainly cooks by indirect heat, so the temperature is the same throughout the grill. It’s best to pay attention to a pellet grill’s total cooking area because it is the sum of the primary and secondary cooking areas.

For me, grilling is a way to communicate to the people in my life that I love them and to easily involve others in my passions and hobbies. So, to be able to guarantee perfection in every meal isn’t just about eating well, it’s about reliably being able to put my best foot forward with these people who matter. And the remarkable thing about the Traeger is that you can expect to be able to do the same from the very first time you use it.

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