You have 30 days starting from the day your item was shipped in which to receive a full refund on incorrectly shipped or defective items only. Returns must contain all of the original contents (product, manuals, instructions, etc...) and be in its original packaging and the product must be in new (unused) condition. We also require a copy of the original invoice or receipt in order to process your refund request.

Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
I have owned my YS640 for about 9 months now. Before I bought this I researched smokers/grills for about 2 years because I had very little experience with them & cooking in general. With the help of a few good websites I have produced some great food. There is a ton of room to cook on & the heat stays pretty much where you want it. Only a few issues I have had is that where the stack mounts to the side of the grill it drips. I did have a scratch on mine from the shipper & when I called about it I was sent a can of matching high temp paint very quickly. One thing that I like the most about this smoker is it is heavy. You can tell that this thing was built to last.
Just like you need to have precise control over your unit’s temperature, you also need to make sure that your smoker can reach an adequate temperature. Most pellet smokers can reach temperatures between 180°F and 425°F, which is a decent range that can fulfill most of your smoking, baking, and grilling purposes. However, if you want to sear your meat, you will need a unit that can reach at least 500°F.
For me, grilling is a way to communicate to the people in my life that I love them and to easily involve others in my passions and hobbies. So, to be able to guarantee perfection in every meal isn’t just about eating well, it’s about reliably being able to put my best foot forward with these people who matter. And the remarkable thing about the Traeger is that you can expect to be able to do the same from the very first time you use it.
Hey Rob! First, I really appreciate you reaching out. That’s what The BBQ Beat is for! To your question, I own a Davy Crockett Tailgate Model pellet smoker and really like it. Full disclosure, it was given to me by the company to test and Jason Baker of GMG said I could just keep it. But, I get a good number of products to review sent to me and a whole lot of them don’t make it onto the blog. I’d rather “omit” than “detract” – keep things positive sharing the stuff out there that I can get behind.

A smoking piece of juicy pork butt will just make your day. Not only does it smell good and taste good, the excitement of grilling and the anticipation of a good meal makes the experience even greater. But if you’re new to cooking and grilling, gathering the correct ingredients for a pork butt might be difficult. So, we’d rather simplify it for you with off the shelf products. If you’d rather make the rub yourself, check out our detailed guide.

Up next to find its place in our pellet grill review is the REC TEC’s mini portable pellet grill. It has a 341 square inch cooking surface with 180 degrees to 550 degrees Fahrenheit temperature limit, with 5 degrees increment. But it can easily reach 600 degrees Fahrenheit in full mode. It has a satisfactory pellet hopper capacity and has folding legs. It is great for travel and movement as it is compact and small in size.
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