After 10 days of not seeing anything in my email I called them. They told me they had no order. After two weeks and more phone calls then a grill finally shows up but without the cover or the pallets which I paid for and was on the order. Three calls into managers and customer service still not resolved. When I threaten to take the grill back to Costco I was told to go ahead and have a nice day.
I've been BBQing and pit smoking for many years. About 4 yrs ago I tried out pellet grilling with an import brand, and had to rebuild and replace parts for 3 yrs until it was no longer worth it! I started looking at the YS640 about a year ago, and finally pulled the trigger on buying one. No gimmicks, No hype, this is the finest backyard pellet grill/smoker and wood fired sear machine on the market. The YS640 would also be right at home on the competition circuit as well. As many other reviews have stated, if your thinking about buying one, just do it. You will not be disappointed. Shes built like a tank and holds temp very consistently. From start to finish the staff at ATBBQ has been outstanding and professional, the unit arrived in only 1-1/2 weeks and was packaged securely on a pallet. Great American made product, and great customer service have made this one of the best purchases we've made in years, Thank you.
Many other features, like its automatic control and built-in meat probe have made us select this smoker as the top one in our pellet smoker review. And the most amazing fact is the price. In the price range (see the price here), we never thought that we could get all these features and benefits. We took all the top smokers into considerations like the Rec Tec smokers, but this PG24 by Camp Chef can beat all through its performance and affordability.
A smoking piece of juicy pork butt will just make your day. Not only does it smell good and taste good, the excitement of grilling and the anticipation of a good meal makes the experience even greater. But if you’re new to cooking and grilling, gathering the correct ingredients for a pork butt might be difficult. So, we’d rather simplify it for you with off the shelf products. If you’d rather make the rub yourself, check out our detailed guide.
It’s capable of many of the same feats as its sibling grill and other top-rated competing grills, but its piece de resistance is its Smart Grill Technology that allows you to control the temperature as easily as conventional ovens. Just don’t let it sit in direct sunlight and muck up its temp. The bottom line with this “smart” grill is that it has more pros than cons.
Hey DW – I think it’s a good call either way. Reports from users re: customer service are tops for both Rec-Tec Pellet Grills and GMG Pellet Grills. GMG offers a wifi option that now runs on your home network, and will eventually allow you to monitor via a cloud option, meaning monitoring your grill as you are out shopping etc. The extra large hopper size on the Rec-Tec Pellet Grills could be a bonus for you if you plan on doing some really long cooks. Other than that I really think it comes down to things as simple as how the unit looks. I know that sounds silly, but they are both great grills otherwise. So, what’s your gut tell you?
-Warranty-(Forgive my soapbox here, folks.) I'd give it 5 stars if Camp Chef would give it a real warranty. One year is pathetic and WAY below the industry standard. Camp Chef, I know you are reading this because you guys are too excited about your great new product to not pay attention to feedback like this. Nut up and stand behind your awesome product. Why would anybody buy a product from an industry newcomer with no track record when you yourself are only willing to stand behind it for 1 lousy year?... Especially when the "industry leader" will guarantee their product for 3 years?!?! You are communicating that you have 1/3rd the amount of trust in your product that Traeger does. That's terrible! You should exceed what they are offering just to make the point in the industry! At a minimum, you should at least match their warranty just so it doesn't become a stumbling block to potential customers. Look, you basically took the lil tex and said "ok boys, so how can we make this better?!?" You did that! You totally knocked it out the park! Why cheap out with the warranty?!? As a customer, it makes me nervous that you know something I don't.
What makes it stand out from the crowd is that it’s the only pellet grill on the market (so far) that has an ash cleanout system… no more hauling out your vacuum to the patio to suck out the ashes when it’s time to clean out your grill! You just need a small cup… and with a simple turn of a small lever, the ashes drop out! You’ll LOVE this feature!
Like the Z GRILLS Wood Pellet Smoker, the REC TEC Grills Mini Portable Pellet Grill is capable of going up or down by 5° Fahrenheit increments, leading it to heat up from 180° Fahrenheit to 550° Fahrenheit. At full power, it can reach a temperature of 600° Fahrenheit. The mini size is enough to fit in a turkey or maybe three slabs of ribs, so that’s portability without sacrificing quality and capacity too much.
Pellet cookers usually have an auger or another feed mechanism that pushes the pellets into a burn pot typically about the size of a beer can ripped in half. An igniter rod sits in the bottom of the pot and when you turn on the grill it glows like the element on an electric stove. As the pellets ignite, a fan blows to feed them oxygen, and the igniter shuts off. The Traeger L'il Tex, an inexpensive model, draws 300 watts an hour while the igniter rod is on in the first four minutes, then it drops down to 50 watts an hour for the duration of the cook session, less than a standard light bulb.
The real innovative feature of this monster pellet grills is that with it can be divided into two independent grills or opened up into one that can accommodate a whole hog (though a rather small one). The best part of this is that it can be a 600 square inch pellet grill when it needs to be or a 1,200 square inch grill when it has to be. For the person who might need to do a lot of cooking once in a while, this is a very good option. With two pellet controllers, mounted on opposite ends this pellet grills has all the versatility imaginable.
This is a fantastic grill for the money that’s dependable for outdoor cooking and smoking (hence its name, “Camp Chef”). It’s not quite 9.9/10 that is the Camp Chef SmokePro DLX Pellet Grill got, but it has more than enough features and benefits to spare to honor the Camp Chef brand (even though at first glance the PG24 and the SmokePro are practically the same units with color differences).
The computer controlled system maintains the smoker temperature with a high degree of precision so you don’t have to deal with fluctuations. With the optional (definitely a must) temperature probe you can put your meat in the smoker, set the desired target temperature and the FEC will take it from there. Once the target temperature is reached the smoker temperature will drop into a holding position until you are ready to remove your barbecue.
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The biggest cleanup issue is the buildup on the heat deflector under the cooking grates. You'll need good gloves and an apron. On most models, a thorough cleanup means a 30 minute process of taking out the greasy grates and the gooey deflector plate, scraping them and washing them. You should do this when the carbon and grease cover the deflector plate. Stainless parts can go in the diswasher, but I wouldn't do it. That grease is like tar and it could get all over the insides of the dishwasher and hang on for dear life. I use a handheld steamer like the Steamfast SF-320 Portable Steam Cleaner shown here.
Hey Pete, first thanks for your kind words. Traeger pellet grills fell off a bit quality wise over the past several years. That said, they’ve hired a new CEO – formerly from the Skull Candy Head Phone company – who brought that company’s valuation up considerably. I see them making moves to get back to their roots… aligning themselves with some of the more well known names in BBQ again. From a build quality, they’re making solid pellet grill bodies using fairly heavy steel. The area I’d like to see them improve on is the controllers they use. Right now, GMG is making great strides in claiming some of the entry level pellet smoker market share away from Traeger. This is due to a superior PID controller, advances in built in Wi-Fi monitoring, and outstanding customer service.
Hi Brad! Thanks for your comment. I’d give Grilla Grills a hard look. Their Silverbac model is as solid as they come. The sear box on the Camp Chef is an interesting addition. Given that it’s propane powered, it would be pretty much light, turn and go. So, as you said, low maintenance. Still… with a set of grill grates, you should be able to get a sear at top temps on most pellet grills that would meet your expectations.
You prefer a direct heat method of grilling: The Traeger grill uses an indirect heating source, much like an oven, so you won’t be able to sear meat, as many people like to do when grilling a steak. The Traeger system is better for those people seeking more of a smoker type of cooking system, although you can sear your meat by using a frying pan with a little oil initially before you finish cooking it with the Traeger grill. You can use the frying pan on a stove top burner or on the surface of the Traeger grill.