I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?

In 2008 there were only two consumer pellet grill manufacturers. Today there are dozens. The market for these relatively expensive devices is small but growing fast. Not all of these small manufacturers will survive. Forget the warranty and ask "When it breaks will the manufacturer still be in business?" They do not have repair shops near you. When it breaks will they be able to diagnose the problem over the phone? They may be able to figure it out, but then you have to buy the replacement parts and do the repair work yourself. Are you up to the task?
But, along with some shelves we don’t need, a headboard that won’t fit our new bed, and a gigantic chest freezer I haven’t yet filled, the Egg has languished in the back corner of the garage since then. That’s because a brand new Traeger Timberline 850 was sitting here waiting for us when we arrived and it’s performed so well and become such an essential part of my cooking that now I can’t imagine using anything else. 
Some cheaper models, such as the Brinkmann, have a controller with only three settings, Low, Medium, High (LMH), and there is no temperature probe in the oven to create a feedback loop. We do not recommend these units. You actually have less control over temp than you do on a gas or charcoal smoker. The whole reason to buy a pellet grill is because it is set-it-forget-it and it hits a temp and holds it regardless of the ambient air temp outside, winter or summer. On these LMH controllers, the temp fluctuates widely and it cannot correct itself for the weather. They just aren't as smart as a digital device. Whether you're smoking a few slabs of ribs on a scorching summer day, or six pork butts during a blizzard, the three position controller only knows auger on and off times for Low, Medium, and High. It has no information on the temperature inside the cook chamber.
Grill will not maintain temperature with temperature set at 275 the grill temperature will range from 200 to 320 and this continues throughout the entire time it takes to cook the food. Customer service is giving me the runaround and no resolution has been made. I have been on the phone two times and they say that the pellets are not dropping into the screw. I have done everything they have asked me to do and still have same issue.
It’s got built in manual controls, but there’s also the option to download an app to your phone so you can control your smoker through your wifi! Honestly, this really impressed me, and I don’t know why other manufacturers aren’t all over this. Apparently there’s a cloud based app coming out soon so you can control your grill anywhere you can get internet, so you could be sitting at your kids football game whilst checking the status of your post-victory feast! The controls are also fully programmable, so you could for example set it to smoke for 5 hours and then cook for 2, finishing just as you pull up onto your drive.

Cleaning and Maintenance: Any individual who’s taken a stab at cleaning a pellet grill before sees exactly that it is so hard to get all the ash out after use. This unit gives you a less demanding access to the burn pot. It also includes a trap door which permits you to clean the unit without digging through the ashes and oil. Cleaning the unit is by and large significantly less demanding when compared with the normal charcoal grills.
Their behavior is sometimes counterintuitive. The hotter they get, the less smoke they produce, and at their top settings, they don't produce much smoke at all. This is good for when you are baking cakes or pies or doing dishes that don't need smoke. But down under 250°F, they produce plenty of mild, elegant smoke. And even though the fuel is wood, it is hard to oversmoke with a pellet smoker. Burning wood on a charcoal grill produces much more intense smoke flavor.
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From among these 65 products, we have selected the top class pellet smokers out there shortlisting 18 of the best candidates. Then, we have conducted a secondary research and compared their features against each other to find the best 10. Finally, we have compiled this review list of top 10 best rated pellet smokers considering their features, reviews, ratings, review frequencies and how great they were when we tested them out during BBQ parties.
Our first visitor at the the house was my future mother-in-law. She’s a vegetarian, so I cooked vegetable-based meals during her visit. I’m a meat guy, so beyond side dishes, I don’t really have a repertoire of veggie dinners. I'd see what the local co-op had in stock that day, then Google the ingredient, plus the word Traeger, to find a recipe. And voila: perfect grilled portobello mushrooms and stuffed peppers. 
Though it is technically a grill, you can carry out so much cooking styles in it. It can be used to sear meats and other food to a perfect golden crusty perfection; it can be used to bake quiches just like you would in a normal indoor oven. This is absolutely a trademark appliance that can also be used to smoke food, it can also be used to slow braise food, making it ideal for cooking up winter stews and casseroles. And very obviously you can grill in this thing. The lid on the pellet grills also aid in fast cooking by trapping smoke and heat and allowing the food to cook and flavor through quickly and more evenly.
Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Well, if you get yourself a wood pellet smoker not only you can enjoy such an event in the summer, but also continue doing the same in the winter. Today, pellet smokers often come with the “turbo heating technology” that can help you fire up the grill even in the winter. Go get yourself a pellet smoker and don’t let something as trivial as seasons, limit your enjoyment. Because a smoking warm piece of marbled, top quality fatty meat is best enjoyed on a cold night.
There’s so much about this grill to love, but one aspect that gets RAVE reviews is the customer service. Rec Tec has pretty much the best customer service in the industry. First off, there’s a 6 year warranty, meaning, they expect their product to perform. But in the unlikely case that you have issues, their customer service is incredibly fast to respond, is available even on the weekends, and believe it or not, the owners even provide their cell phone numbers so they can help you through a problem when you’re stuck. Incredible!

Auger Making Weight Noises: It’s usually indicating a problem with the motor that’s responsible for rotating the augers. Under such circumstances, you would be left with no other choice than to replace the motor completely. Since the motors and augers are usually packaged together, this can get quite expensive. In such scenarios, it’s better to let it make noises and run for as long as it would serve you before going to replace it. However, once that problem occurs, you’d often find the auger not feeding the pellets at the expected rate and thus, the desired temperature might not be reached in some cases.
Another thing about pellet smokers which might impress you is that you can also use this type of smoker to grill your food. So, don’t be confused if you come across the term “pellet grill” in this article because it refers to a pellet smoker. When used as a grill, pellet smoker will start up quickly and cook your food with minimal supervision. Depending on your smoker, you can either use the small area above the fuel pot to grill your food or you can put a griddle on the pellet smoker when it is running on high heat.
Bought Junior Elite 20 pellet grill at Costco special sales event. Took it home and it simply wouldn't get up to temperature to ignite the pellets. Auger made extremely loud noises and then simply refused to operate. Packed it back up and returned to Costco with no problem. They had no inventory so I called Traeger. Woman on phone was very pleasant and helpful. Asked if I could get Traeger to simply replace the grill at the same price I purchased it for. Her supervisor said no and if I wanted it for that price I would have to drive to another state and purchase it at one of their event presentations. Made no sense to me why they would sell it to someone else for the "event" price but not to me who had already done. Poor customer support and silly supervisor. I will look elsewhere.
The great part about this smoker is that it is fairly light-weight, weighing in at 69 lbs, and its legs double as handles: all you have to do is fold the legs up and carry the smoker wherever you need to! Furthermore, this smoker comes with a 12V connector that you can plug into the cigarette lighter of your car, and a 12-foot alligator clips that you can connect to your car’s battery if necessary. You can take this smoker anywhere!
There are other options, KBQ for one, but I want it to look like a grill. Not a refrigerator, although I’m sure they make great Q I have narrowed my search to Pellet poopers or the Primo or Egg. The Pellet poopers will have more capacity than even the XL Primo/Egg. But are they one trick ponies? Smoking and baking. WIth limited smoke profile. I wish I could taste the Que off of one to know for sure. I got rid of my gasser because of the limited flavor it produced. Rec-Tec’s tag line is Do you cook with wood. But does it produce enough smoke flavor for most people? How do your neighbors respond to your Que? Do they like the smoke profile of the Que? Sorry for all the questions. Just trying to figure out what the next smoker will be at Mi Casa.
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!

Pay attention as well to what temperatures your grill can heat up to. Most of pellet grills can maintain a temperature within 160-500 degrees F ( with much more expensive models is even  600 degrees F ). Why am I mentioning that? Because you have to think about what is the most popular grilling style for you. It will influence whether your pellet smoker will be a good choice for you.
Whenever you want to smoke with a pellet smoker, you will have to make a choice: What type of wood pellets should I use? Well, the answer may sound simple – whichever flavor you like the best – but might be pretty difficult if you’re smoking for the first time. Unfortunately, the only way to know which flavor you like most is to try them all at least once and then decide upon which one floats your boat.
Barbecuing is supposed to be hard. It should involve chopping wood, breathing in charcoal dust, and hours upon hours to keep a constant temperature from your grill. A pit master would never subscribe to the “leave it and forget it” philosophy that a pellet smoker brings to the table, right? The best pellet smoker reviews show that this isn’t necessarily the case.

Hey Kevin great article. I too am currently looking for a pellet smoker. I’ve narrowed it down between a Yader, Memphis Pro and the Rec Tec. The Green Mountain did not seem very well built. The wheels looked liked the would break on the first roll and the stainless steel door was flimsy and did not have a good seal. I know the Rec Tec has a 6 year warranty. Do you know how long the warranties are on the other two?
The Redwood Portable Fire Pit is an upgrade from the original Gas Fire Ring. A taller, more sturdy base stand, safety ring/carry h...andle, matchless ignition, and a laundry list of other features, the Redwood is the next step in portable propane fire pits. Camp Chef Gas Fire Pits are allowed for use in most fire ban restrictions, check with the local Ranger Station before use. read more

Though it is technically a grill, you can carry out so much cooking styles in it. It can be used to sear meats and other food to a perfect golden crusty perfection; it can be used to bake quiches just like you would in a normal indoor oven. This is absolutely a trademark appliance that can also be used to smoke food, it can also be used to slow braise food, making it ideal for cooking up winter stews and casseroles. And very obviously you can grill in this thing. The lid on the pellet grills also aid in fast cooking by trapping smoke and heat and allowing the food to cook and flavor through quickly and more evenly.

With Davy Crockett’s Wi-Fi feature you will have more time to interact with your friends and family. Download the GMG’s app to your phone and you will be able to turn the cooker on and off, monitor and control internal meat temperature, and even receive system malfunction or low fuel warning. In addition, you can even add time and temperature instructions for your favorite recipes. For example, the grill can cook at 225°F until the internal meat temperature is 110°F. Then, the heat can be turned up to 500°F for browning until the temperature of the meat is 135°F. Lastly, the temperature can be dropped to 140°F to keep the meat warm.
"Camp Chef is excited to join the exceptional family of Vista Outdoor brands," said Ty Measom, Camp Chef President. "The opportunity to be part of this dynamic company will provide for the future growth and success of Camp Chef as a leader in our market. The hard work and dedication of Camp Chef employees, past and present, has made Camp Chef what it is today. We look forward to the opportunities ahead."

I have several smokers I have used over the years. I have dialed in everyone I own over a course of trial and error. They all get great results, but require me to tend them all throughout the cook. I wanted a smoker that I could easily get to the desired temp, maintain the temp, provide good smoke flavor, and have the size to do a small or large cook, and not need me to be tending it throughout the cook. The learning curve on this smoker is super easy if you know all your temps, your first cook will give you the results your looking for. I was a little worried that I was not going to get the smoke flavor with a pellet smoker, but my brisket turned out amazing, very tender, the smoke ring was perfect. When I was searching for a new smoker I was a little shy of the Yoder based on the price, but when you figure in the ability to grill as well this became a better alternative. The quality is top tier, this is built to last a long time. I'm so glad I went with the Yoder YS640 no regrets.
At the end of the day, the act of heating pellets and generating smoke in any pellet smoker is pretty much the same. Yes, some pellet smokers use thicker metal, have better thermostats, air flow, racks, drip flow, etc. But the ask any professional BBQ cooker who uses a pellet grill, and they’ll tell you that the quality of your smoke really does come down to the pellets themselves. Here’s what one very astute BBQ pro had to say over at the Pellet Smoke Ring:
A pellet grill is an outdoor cooker that runs on electricity. It uses wood pellets as fuel to cook as well as smoke and flavor the meats. A pellet grill is a combination appliance of grills, smoker, oven and more. It can be used to sear, smoke, grill, roast and even bake! A pallet grill can be used to cook almost all types of meats and proteins. It also accommodates larger quantity and size than a normal indoor appliance. This is what makes a pellet grill so special, its versatility and convenience of use.
But as said, there are a few things we don’t like; it’s relatively small, doesn’t have a lot cooking space, and the design feels cramped. At the same time, it’s still relatively heavy at 140 lbs. For the same price, you could choose the Z-Grills Master 700D, which packs almost 25% more surface area on the rack. That doesn’t seem like much but is a significant amount of room.  Or you could just spring for the Traeger Pro 22. There have also been reports of poor quality control, and that the temperature control is very inconsistent, often swinging up and down nearly 30 or 40 degrees.
If you’re looking for a cheaper charcoal smoking experience, go for a charcoal or a bullet smoker. If you’re looking for everyday cooking, you’d be better off with a griddle or a gas smoker. But if you really want to get the best of all of them, dedicate your life to grilling of all sorts and if you are not afraid to spend a little more, then pellet smokers are definitely for you.
Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
“We love pellet grills but didn’t like the designs of the models on the market. They are more like an oven than a grill. MAK Grills are designed to be the best in class. You get outstanding BBQ flavor and safe cooking with real wood, along with an automatic lighting and fuel feed system. Simply turn the grill on and you’re cooking in minutes! Our direct heat FlameZone ® feature is pioneering the industry for “gas grill like” cooking without the hassle of flare-ups and burned food.” — MAK Grills
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